Here at CDA Solutions we strive to provide the very highest standards of aftersales care and support.

This includes our clients having direct dial access to their account manager and support engineers (including mobile phone numbers), remote and on site system maintenance, a range of free printed and downloadable materials (many of which are contained within the download section of this website), and regular client newsletters keeping you up to speed with the latest trends and information relating to the installation, use, and legislation surrounding CCTV and access control equipment.

We are very proud of the fact that we have forged outstanding long term relationships over many years with a vast majority of our customers who are happy to return to us time after time as their businesses and requirements develop and expand.

Our testimonials page contains a small sample of comments that we have received from our customers and gives a good feel for how our clients feel about working with us!

Warranty

All CDA Digistore systems are accompanied by a full 12 months parts and labour warranty. In the unlikely event that a problem should occur with either our equipment or our CCTV installation, CDA Solutions will replace and or rectify the problem to ensure the highest level of security is maintained at your site. For continued peace of mind, customers are encouraged to extend this warranty at a realistically priced fixed annual rate.

CDA Solutions Warranty includes

* All Hardware (Digistore, Mouse, Keyboard, Control Units if fitted)
* Cameras
* Wiring
* Software
* Installation

After Sales Support

CDA Solutions have an experienced telephone support team, who are on hand to address your needs and potential system issues. In many cases, issues can be addressed over the phone or remotely, if a site visit is required, they will coordinate the repair of your security solution and arrange for one of our maintenance team to visit at a suitable time.

Full site support contracts are also available which, in addition to telephone support, provide planned maintenance site visits and free software upgrades.